Free Shipping on Orders of $40 or More
Sorry!: The English and Their Manners

Sorry!: The English and Their Manners

by Henry Hitchings


View All Available Formats & Editions
Choose Expedited Shipping at checkout for delivery by Tuesday, July 12



Most of us know a bit about what passes for good manners—holding doors open, sending thank-you notes, no elbows on the table—and we certainly know bad manners when we see them. But where has this patchwork of beliefs and behaviors come from? How did manners develop? How do they change? And why do they matter so much? In examining English manners, Henry Hitchings delves into the English character and investigates what it means to be English.

Sorry! presents an amusing, illuminating, and quirky audit of English manners. From basic table manners to appropriate sexual conduct, via hospitality, chivalry, faux pas, and online etiquette, Hitchings traces the history of England's customs and courtesies. Putting some of the most astute observers of humanity—including Jane Austen and Samuel Pepys—under the microscope, he uses their lives and writings to pry open the often downright peculiar secrets of the English character. Hitchings's blend of history, anthropology, and personal journey helps us understand the bizarre and contested cultural baggage that goes along with our understanding of what it means to have good manners.

Related collections and offers

Product Details

ISBN-13: 9781250056153
Publisher: Picador
Publication date: 12/02/2014
Pages: 400
Sales rank: 139,207
Product dimensions: 5.50(w) x 8.60(h) x 1.10(d)

About the Author

Henry Hitchings was born in 1974. He is the author of The Language Wars, The Secret Life of Words, Who's Afraid of Jane Austen?, and Defining the World. He has contributed to many newspapers and magazines and is the theater critic for the London Evening Standard. He lives in London.

Read an Excerpt


The English and Their Manners

By Henry Hitchings

Farrar, Straus and Giroux

Copyright © 2013 Henry Hitchings
All rights reserved.
ISBN: 978-0-374-71059-0


The stars' tennis balls or, a short introduction from an unusual angle

In 1977 an eighteen-year-old American skipped his high school graduation to play tennis in Europe. Although an amateur, he competed against professionals – thrilling fans and maddening traditionalists with his prickly, passionate attitude. Even to people for whom tennis was of little interest, his behaviour seemed at once scandalous and magnetic. Two decades later a sociologist, E. Digby Baltzell, would assess the player's impact in his book Sporting Gentlemen. This had had a rather more catchy working title: John McEnroe and the Decline of Civilization.

Tennis mattered a lot to me when I was a child. Each summer I would go square-eyed watching Wimbledon. In the first couple of years that I was able to follow it, I registered McEnroe's sulky petulance, and registered also how violently it was at odds with the coolness of his great rival, Björn Borg. I liked Borg, the doleful-looking Swede who reputedly slept surrounded by his racquets, and was encouraged in this preference by my parents.

McEnroe was considered a disgrace because he flouted the norms of a sport steeped in tradition, showed no regard for authority, and always insisted that he was right, even when (and partly because) such insistence was guaranteed to be futile. His technique disclosed his angsty nonconformity. In a review of one of the player's televised matches, Clive James observed that McEnroe gave the impression of 'serving around the corner of an imaginary building'; his service motion, apparently developed to prevent back pain, seemed consonant with paranoia. Meanwhile his demeanour was 'as charming as a dead mouse in a loaf of bread'. A further source of outrage was McEnroe's appearance: his air of dishevelment (wild hair, sloppy socks, a mystifying lack of muscle tone) meant that he looked like a dabbler, at a time when tennis was embracing the bland ruthlessness of professional sports management. McEnroe's manners grated. His defiance stemmed from a hatred of anything that seemed phoney; he suffered not from a lack of sensitivity, but from a tendency to be hypersensitive in situations where he was meant to be stoical.

Borg and McEnroe suggested two distinct ways of experiencing the world, two distinct ways of greeting fortune and misfortune. Borg was the embodiment of restraint and politesse, averting his gaze from his own excellence, whereas McEnroe was the embodiment of ... well, of what E. Digby Baltzell considered calling the decline of civilization.

The choice between these two figures and their attitudes was presented to me explicitly. Neither was English, but I saw the drama of their rivalry in an English setting, and it spoke to an English audience. Here were two approaches to life: the mannerly and the unmannerly. One player kept his feelings locked up; the other expressed them continually. One had eliminated all trace of intimacy from his behaviour; the other was forever admitting us to an intimate place we didn't want to go.

Yet now the choice between Borg and McEnroe feels different: we find McEnroe's conduct authentic, even courageous, while Borg's seems that of an android. In his autobiography, Serious, McEnroe writes that 'Where money and publicity meet, there's always excitement, but good behaviour is rarely part of the mix. Manners are the operating rules of more stable systems ... I thought tennis had had enough of manners. To me, "manners" meant sleeping linesmen at Wimbledon, and bowing and curtsying to rich people with hereditary titles who didn't pay any taxes.'

To McEnroe, as to many people, the notion of manners seems old-fashioned and starchy, and it also means something divisive, corrupt, shamefully unquestionable – and quintessentially English. The manners of every society encode a particular view of the world. They can be understood as a system for producing a sense of togetherness or minimizing a sense of not-togetherness. But in the pantheon of national stereotypes, English and manners go together like French and romance or German and efficiency.

In the pages that follow, I examine English manners. I also examine Englishness. It therefore seems appropriate to say something about the words English and British. The distinction between them is one that English people often fail to observe; in the eyes of the Scottish and Welsh, it is much clearer. Britain is a political construct; the Act of Union in 1707 joined England, Wales and Scotland as 'one united kingdom by the name of Great Britain'. This construct, which blurred traditional divisions, was strengthened by a reaction against all that was encountered overseas. As a political concept, 'Britain' has worked, but at root the people of England, like the people of Scotland and Wales, feel that while 'British' may be the name for what they are, it is not who they are.

Because I have Welsh and Scottish antecedents as well as English ones, I call myself British. Yet to foreigners I undoubtedly seem deeply English. Some years ago, on a trip to Japan with students from a dozen other countries, I referred to myself as a European and was mocked for doing so by my generally charming companions. As one Belgian member of the group put it, 'The English really are not Europeans.' 'I'm not English,' I countered. The response was a chorus: 'Oh yes, you are.' What did Englishness mean to these citizens of Sweden, Portugal, Austria and Greece? Mainly it consisted of belligerence, xenophobia and crudeness, leavened by a chummy warmth. 'We like the English,' said one young woman from Barcelona, 'and we know you like us. But you're still, you know, different – the English, he's partly a friendly person who's polite and easy, and partly a guy who likes football and beer and is really loud.' It meant something to my companions to think of me as English, and when I said I was British I was regarded as invoking a technicality.

To speak of English manners, rather than of British ones, is to recognize something visceral. As I investigate this, in the chapters that follow, I also discuss manners in general. I could hardly not, for, as I shall show, the sources of many of our ideas to do with manners are not English at all. Manners are neither an English invention nor a modern one. A global history of the subject would reach back at least as far as the twenty-fifth century BC, when the Egyptian vizier Ptahhotep issued a set of maxims about appropriate behaviour. It would take in the Chinese thinker Confucius, the Roman statesman Cicero, the great compendium of Jewish lore known as the Talmud, and Abu Hamed Mohammad ibn Mohammad al-Ghazali, a scholar who almost 1,000 years ago wrote about adab, the code that provides Muslims with a model of respectfulness. The coverage of medieval Europe might start with Thomasin of Zerklaere, an Italian who produced a didactic poem about manners around 1215. Writing in German, Thomasin offered guidance on matters such as where to look when riding a horse (upwards, rather than at one's legs), and advised young men not to step on benches and women not to look over their shoulders.

Guides to manners have not always begun as reactions to bad behaviour – attempts to halt social decline – yet implicit in every such work, and explicit in most of them, is an anxiety about slipping standards or a belief that tighter codes of conduct need defining. Today it is common to remark that the little civilities that make life bearable are vanishing, that people from whom you expect flawless behaviour instead act rudely, that conflict is more common than rapport. We seem to be inundated with stories of degeneracy: politeness is expiring. Thus, for instance, the Daily Mail in April 2008 reported a new study claiming that bad manners were the biggest problem facing society. Behaviours cited as giving especially grave offence included spitting and swearing.

Complaints of this kind will strike a chord with readers who feel that the present moment is one of unique discourtesy. But here is a snippet from a report published by penal reformers in1898: 'The tendencies of modern life incline more and more to ignore, or disparage, social distinctions, which formerly did much to encourage respect ... [and it] is frequently asserted, that the manners of children are deteriorating, that the child of today is coarser, more vulgar, less refined, than his parents were.' Here is the churchman Robert Wallace in 1758, summing up an attitude prevalent among his contemporaries: 'There being now nothing in our constitution to give due check to our bad manners, their natural consequences must have their full effect, and we run the greatest risk of going to destruction.' And here is Baldassare Castiglione in 1528, in a book that would enjoy great popularity among English readers, condemning as an 'error' the tendency whereby 'nearly all praise the past and blame the present, revile our actions and behaviour and everything which they themselves did not do when they were young, and affirm, too, that every good custom and way of life, every virtue and, in short, all things imaginable are always going from bad to worse.'

I hope to avoid the error described by Castiglione, developing a true sense of the past, the present and their relationship. My book's structure is chronological, but sometimes I cut away from the main narrative to explore a subject such as table manners that belongs to no one historical moment. I have also canvassed the opinions of a few experts in the field – by which I mean complete strangers, people with whom I fell into conversation on the bus or while waiting in a queue. Here, for instance, are the views of Tia and Misha, teenage girls I met at the Elephant and Castle Shopping Centre. Tia: 'Manners is just another word for respect. And respect has to be earned.' Misha: 'How do you earn manners?' Tia: 'You learn them.' Misha: 'You said you earn them.' Tia: 'Like fuck I did.' And then to me, Tia: 'Sorry about this, man.'

Sorry. Lynne Truss says in her 2005 book Talk to the Hand that the word is 'near extinction'. Although that is not my experience, its force has diminished, and often today it does not express sorrow, penitence or even regret. It can be powerful when incorporated into a sincere apology, but when it stands alone may seem hollow – a punctuation mark, with a weight no greater than a comma, in the everyday discourse of selfishness. According to a report in the Daily Telegraph in September2011, the average Briton says 'Sorry' eight times a day. The very existence of that report is worthy of remark: a lot of the time manners are treated as a minority concern, but they are guaranteed to interest the many readers of conservative newspapers such as the Telegraph and the Mail. It is apt that the Telegraph uses Old Testament terms when noting: 'That's 204,536 times in threescore years and ten.'

The readiness of the English to apologize for something they haven't done is remarkable, and it is matched by an unwillingness to apologize for what they have done. This puts me in mind of an essential paradox that I have observed: the English are polite, and they are also rude. Extreme rudeness and elaborate politeness both stem from feelings of unease; they are different techniques for twisting one's way out of discomfiture.

Paradox will come up again and again in this book. A few examples: The English are proud of their stoicism and resilience, though often in practice they are hypochondriacs. 'Mustn't grumble,' the English say straight after grumbling, and in circumstances where complaint is not only justified but necessary. (The stiff upper lip, that fabled image of restrained English fortitude in the face of adversity, seems to be American in origin.) The English advertise their simplicity, yet many of those who do so take pleasure in English culture's tangled mysteries. Although they like forming committees, even like the idea of sitting on them, they hate committee meetings. The English catchphrase 'I know my rights' belies a state of affairs in which legal rights are convoluted, and in which litigation is slow and costly. The very people who display greatest pride in the English past know nothing of their own families before their grandparents.

A final example, before we are borne back into that past: the people who speak most emotionally about the decline of manners, and who rejoice most in the sanctity of their understanding of what English manners are, rarely express any curiosity about the origins of those manners or the authority and rationale on which they rest. But perhaps that isn't a paradox at all.


'I'ma get medieval on yo ass' manners in the age of chivalry

When Marcellus Wallace in Pulp Fiction threatens another character with the words 'I'ma get medieval on yo ass', we have a pretty good idea what he means. He is likely, we sense, to wield some daunting instruments of torture; he specifically mentions pliers. The line works because it is unexpected yet not incongruous; the popular image of the medieval world involves a passion for violence – jousts, swordplay, beheadings, witch-burnings. This is an incomplete view, but it is fair to say that in medieval England violence was considered an unavoidable part of life. In the case of the trial by ordeal, which used a painful test to determine the guilt of an accused individual, violence was even carried out in the name of justice.

It was because of all this violence, rather than in spite of it, that manners mattered. A man surrendered his weapons when he visited equals or superiors. The way he greeted them was important in establishing his trustworthiness and creating rapport. He exercised care when eating in their presence. He would do what he could to maintain a clean, respectable appearance; that might not be much, but he would be aware that his face, hair, teeth and hands ought to be clean. This was not because of a concern with germs (it was only in the nineteenth century that the relationship between microbes and disease was established). Rather, it was because physical cleanliness was understood as a sign of spiritual cleanliness.

Let's for a moment project ourselves into this world. If you live in thirteenth-century England, your home is draughty and smoky. Unless you are rich and can sleep in a bed on linen sheets, you will be obliged to slumber on a clay floor strewn with rushes that have become ingrained with filth. Sleeping has in any case not yet been privatized; you are likely to share your space at night with other people, some of whom you would prefer not to be near. You may well receive visitors in your bedroom; in many houses, the bedroom is a busy place throughout the day. You may also share your bed with a stranger. Inhibitions are low, which is in some ways a good thing, but you see an awful lot of other people's dirty, blemished bodies. You blow your nose directly into your hand; the handkerchief will not be introduced into polite use, by Richard II, until around 1384, and will still be rare 200 years later.

Imagine a world in which you have no light in the evening save that of firesides, torches and candles, expensive to maintain in great number and perpetually hazardous. It's not just that you don't have electricity; you don't have matches, and make fire using a flint and steel. Your windows, instead of being glazed, may be covered with parchment or a cow's stretched-out placenta. And you have no pillows, cutlery, nightclothes, curtains or mattresses – never mind the internet, aeroplanes, telephones, refrigeration, combustion engines and, for that matter, form-fitting bras. Today some people relish camping, which they see as a return to natural and simple ways, but they for the most part have sleeping bags lined with down or thermal microfibres and are in vented tents that resist even the heaviest rain.

Imagine not having access to a bath or shower – or a flush lavatory, toilet roll and toothbrush – and needing constantly to disguise foul odours (including that of your own body) with perfume. It's easy to say 'Yes, yes, of course', and you may have experienced such privations on your travels (a chic slumminess or an all too real ruggedness), but imagine it fully: a life, a whole life, of grime. In a world without detergents, people did what they could to make themselves and their surroundings clean. Monks and monarchs had decent facilities; Edward I had running water in his bathroom, and Edward III had a number of bathrooms built and even had hot running water in some of them. Others were less fortunate. Some medieval citizens could go to public baths, which were associated with bad behaviour and disease, and some could make use of ponds and rivers. But, while it was normal to wash one's hands several times a day, total immersion was rare. Water was something to use cautiously. People were less disturbed than you would be by the presence of lice and the pervasive aroma of shit. Until the late fourteenth century, urine was used to thicken cloth during its manufacture. Into the seventeenth century bad smells, though regarded as capable of harming the brain, were associated not with poverty, but with the bustle of urban progress; in the towns, unlike in the country, it was hard to get rid of bodily waste.


Excerpted from Sorry! by Henry Hitchings. Copyright © 2013 Henry Hitchings. Excerpted by permission of Farrar, Straus and Giroux.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

Table of Contents

Note on the Text vii

1. The stars' tennis balls: or, a short introduction from an unusual angle 1
2. ‘I'ma get medieval on yo ass': manners in the age of chivalry 9
3. Lubricants and fi lters: ‘a kind of lesser morality' 30
4. Godspeed, babe: or, meetings and greetings 41
5. Of courtiers and codpieces: fashioning
Renaissance identity 53
6. But who was the Renaissance man? 64
7. Table manners: or, how to eat a cobra's heart 81
8. The Clothes Show: ‘When in doubt, opt for navy' 98
9. Mr Sex 106
10. Not Mr Sex: when ‘coffee' doesn't mean coffee 123
11. The elephant and the bad baby: the everyday language of manners 133
12. Spectators and stratagems: the polite, commercial eighteenth century 152
13. Lord Chesterfi eld and the invention of etiquette 165
14. Letters and social change: Jane Austen and
Fanny Burney 187
15. The Englishness of English manners 195
16. Island Man and his discontents: ‘They do things differently there' 210
17. Fanny Trollope and the domestic manners of
Americans 223
18. ‘You're the most important person!': the trouble with children 233
19. What were Victorian values? 240
20. Curb your enthusiasm: new ways for new times 257
21. Creative hubs and ‘extreme phenomena':
negotiating the modern city 267
22. Location, location, location: the rules of place 276
23. A fl uid world: or, ‘Are you suggesting that I
should call you Eric?' 284
24. Technology and the revenge effect 300
25. ‘Are we there yet?': manners now 307

Acknowledgements 325
Notes 327
Bibliography 353
Index 379

Customer Reviews